Legal
Terms & Conditions
Last updated: October 22, 2026
1. About these terms
These terms govern your use of coachjudesperformance.com and your purchase or use of services from Coach Jude's Performance (operated by Jude Boyd, Atlanta, GA), including private and group soccer training, online match analysis, and mentorship or development programmes. By purchasing, booking, or using a service, you agree to these terms.
2. Booking and payment
Training sessions and other services are purchased or booked online. Payment is taken in full at the time of purchase through Stripe, a secure third-party payment processor.
All prices are in US dollars (USD) and include any applicable taxes. Session packages are personal and non-transferable.
All prices are in US dollars (USD) and include any applicable taxes. Session packages are personal and non-transferable.
3. Session packages
Session packages are valid for 2 weeks per session from the date of purchase. For example, 5 sessions are valid for 10 weeks, 10 sessions for 20 weeks, and 15 sessions for 30 weeks. This works out as a minimum of one session every two weeks. Any sessions unused when the applicable window closes are forfeited. This policy is strict.
This expiry policy applies to packages only. Single sessions bought individually are not affected. Packages are personal and non-transferable.
Volume discounts are applied automatically at checkout based on the number of sessions selected.
This expiry policy applies to packages only. Single sessions bought individually are not affected. Packages are personal and non-transferable.
Volume discounts are applied automatically at checkout based on the number of sessions selected.
4. Cancellations and rescheduling
To cancel or reschedule, contact Coach Jude via Instagram DM or text as early as possible.
24+ hours notice: Full refund of the session value.
4–24 hours notice: 50% refund of the session value.
Under 4 hours notice: 25% credit toward your next session — no cash refund.
No-show: No refund or credit.
Cancellation by coach: If Coach Jude needs to cancel a session, you will be offered a full reschedule at no additional charge. If rescheduling is not possible within a reasonable time frame, a full refund will be issued.
24+ hours notice: Full refund of the session value.
4–24 hours notice: 50% refund of the session value.
Under 4 hours notice: 25% credit toward your next session — no cash refund.
No-show: No refund or credit.
Cancellation by coach: If Coach Jude needs to cancel a session, you will be offered a full reschedule at no additional charge. If rescheduling is not possible within a reasonable time frame, a full refund will be issued.
5. Refund policy
Single sessions are refunded according to the cancellation schedule in Section 4.
Session packages — completed sessions: Completed sessions are non-refundable.
Session packages — unused sessions: Unused package sessions are eligible for a refund at the standard single-session rate, not the discounted package rate. This applies to both solo and group packages.
Package expiry: No refund or credit is issued for package sessions forfeited after the applicable validity window closes.
Injury exception: If you experience a serious injury that prevents participation, unused sessions may be refunded at the standard single-session rate. Medical documentation may be required.
For any refund requests, contact us via Instagram at @coachjudesperformance.
Session packages — completed sessions: Completed sessions are non-refundable.
Session packages — unused sessions: Unused package sessions are eligible for a refund at the standard single-session rate, not the discounted package rate. This applies to both solo and group packages.
Package expiry: No refund or credit is issued for package sessions forfeited after the applicable validity window closes.
Injury exception: If you experience a serious injury that prevents participation, unused sessions may be refunded at the standard single-session rate. Medical documentation may be required.
For any refund requests, contact us via Instagram at @coachjudesperformance.
6. Online match analysis and mentorship
Online match analysis may require the client to submit match video, a video link, and relevant player or match context. Coach Jude's Performance reviews that material and provides written, annotated, recorded, or live feedback as described at purchase.
Mentorship and development programmes may include calls, written feedback, training guidance, progress reviews, and other support described at purchase. Results depend on the client's participation and cannot be guaranteed.
Mentorship and development programmes may include calls, written feedback, training guidance, progress reviews, and other support described at purchase. Results depend on the client's participation and cannot be guaranteed.
7. Health and safety
Participants should be in good health before attending sessions. If your child has any medical conditions, injuries, or physical limitations that may affect their participation, please inform Coach Jude before the session.
Participants attend sessions at their own risk. Coach Jude carries appropriate liability insurance.
Participants attend sessions at their own risk. Coach Jude carries appropriate liability insurance.
8. Referral programme
Our referral programme allows customers to earn commission when they refer new customers. Referral commissions are paid at the discretion of Coach Jude's Performance and are subject to change.
Commission rates are: Standard (10%) for 1–2 referrals, Silver (12%) for 3–5 referrals, Gold (15%) for 6+ referrals. These rates may be updated with reasonable notice.
Commissions are only earned on a referred customer's first booking. Payouts are processed manually and may take 3–5 business days.
Commission rates are: Standard (10%) for 1–2 referrals, Silver (12%) for 3–5 referrals, Gold (15%) for 6+ referrals. These rates may be updated with reasonable notice.
Commissions are only earned on a referred customer's first booking. Payouts are processed manually and may take 3–5 business days.
9. Intellectual property
All content on this website — including text, images, and design — is owned by Coach Jude's Performance and may not be reproduced without written permission.
10. Limitation of liability
To the maximum extent permitted by law, Coach Jude's Performance is not liable for any indirect, incidental, or consequential damages arising from the use of this website or participation in coaching sessions.
11. Governing law
These terms are governed by the laws of the State of Georgia, USA. Any disputes will be resolved in the courts of Atlanta, Georgia.
12. Changes to these terms
We may update these terms from time to time. The date at the top of this page will reflect the most recent update. Continued use of the site after changes constitutes acceptance.